At The Whisker Wellness Center, we respect your privacy and are committed to protecting the information you share with us. This policy outlines how we collect, use, and safeguard your information when you opt in to receive SMS messages from our team.

What Information We Collect

When you sign up to receive SMS messages, we may collect:

  • Your mobile phone number
  • Your name (if provided)
  • Details related to your pet’s care or appointment scheduling

How We Use Your Information

The information we collect through SMS is used solely to:

  • Confirm and remind you about appointments
  • Provide important updates regarding your pet’s care
  • Respond to your questions or concerns
  • Support ongoing communication about services you’ve requested

We do not use SMS information for general marketing purposes.

Sharing Your Information

We do not sell or share your personal information for advertising purposes. Your data may only be shared in the following limited situations:

  • To comply with legal obligations
  • To coordinate care with essential service providers (such as laboratories or pharmacies)
  • When you have given us clear, written consent

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Managing Your Preferences

You may opt out of SMS communications at any time by replying "STOP" to any message or contacting our team at info@whiskerwellnesscenter.com. For questions or more information about this policy, please reach out to us—we're here to help. No mobile opt-in data or numbers will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS Terms of Use

  1. You will receive messages for upcoming appointments, scheduled services, and general customer care.
  2. You can cancel the SMS service at any time. Just text "STOP" to the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To resubscribe and opt back in to receive texts from this number, text "START".
  3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or how to unsubscribe.
  4. Carriers are not liable for any delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies, and if you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy.